Terms & Conditions

1. Acceptance of Terms

By accessing and using the MediCore website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Services Description

We provide an online platform for:

• Online appointment booking and serial number generation
• Patient registration and account management
• Digital prescription management
• Health record tracking

3. User Accounts

When creating an account, you must provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized access.

4. Appointment Booking

• Appointments are subject to availability
• Serial numbers are generated automatically based on booking order
• Patients should arrive 15 minutes before their scheduled time
• We reserve the right to cancel or reschedule appointments when necessary

5. Fees and Payments

Consultation fees are displayed on the booking page. Fees may vary based on patient type (new or follow-up). Payment is expected at the time of the visit unless other arrangements are made. Fee schedules are subject to change with prior notice.

6. Medical Disclaimer

The information provided on this website is for general informational purposes only and should not be considered as professional medical advice. Always seek guidance from a qualified healthcare provider for any medical condition. The online booking system is a convenience tool and does not replace in-person medical consultation.

7. Prohibited Activities

Users must not:

• Provide false information during registration or booking
• Attempt to access other users' accounts or data
• Attempt to hack, disrupt, or damage our systems
• Use our platform for any unlawful purpose

8. Limitation of Liability

We shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our total liability shall not exceed the fees paid by the user for the specific service that gave rise to the claim.

9. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website. Continued use of our services after changes constitutes acceptance of the updated terms.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Bangladesh. Any disputes arising from these terms shall be resolved in the courts of Dhaka.

11. Contact Us

For any questions about these Terms and Conditions, please contact us: